Use this procedure to control the return address of most
e-mail messages you send from QuestionPoint and the address to which
patron replies to your messages are sent.
||Log on to QuestionPoint using your administrator authorization
||If the Administration module is not displayed, select Administration in the
Select Service drop-down list at the top of the screen.
||The system displays Create New Librarian Account.|
||Click Settings below the Institution tab.
The General Settings screen
||At the Reply-to Messages prompt, select On to
accept patron e-mail replies or select Off not
to accept them.
||If you are using QuestionPoint in a language other than
English, choose to send all e-mail messages in UTF-8 text
format or in HTML format (an alternative
option if your patrons' e-mail clients do not correctly
display diacritics and non-Roman characters for messages in UTF-8 text
Skip this step if you
are using QuestionPoint in English because these options are not
available to you.
If you choose HTML format, Reply-to Messages cannot be turned off.
||At the Outgoing E-mail Address prompt,
select the default address AskALibrarian@oclc.org or
select Custom to enter a different address.
||If you select Custom, you MUST enter an
e-mail address in the Custom E-mail Address field.
If this field is left blank, the system will revert to the default
E-mail Address and Custom E-mail Address
||If you selected Custom in step 6, enter
a valid e-mail address for your library in the Custom E-mail address field.
||If you make a mistake, click Reset to return
to the previously saved e-mail address, if any.|
||The screen refreshes as the system is updated with the new