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System Requirements
Supported Browsers for Patrons
- Microsoft Internet Explorer Version 7 and higher
- Firefox version 3.5 and higher
- Google Chrome version 10 and higher
- Apple Safari version 4 and higher (both Mac and Windows versions)
Supported Browsers for Librarians
All browsers used by librarians for QuestionPoint Chat must have Adobe Flash Player: Version 9.0.124.0 or higher installed regardless of version.
- Microsoft Internet Explorer Version 7 and higher
- Firefox version 3.5 and higher
- Google Chrome version 10 and higher
- Apple Safari version 4 and higher (both Mac and Windows versions)
Chat librarians using co-browse
- Microsoft Windows (XP, Vista or Windows 7) ONLY
- Microsoft Internet Explorer Version 7 and higher ONLY
- A high speed connection to the internet
- Adobe Flash Player: Version 9.0.124.0 or higher
- A Java Virtual Machine up to Version 6 Update 7. Version 6 Update 10 or higher are not supported
Patrons using co-browse
- Microsoft Windows (XP, Vista or Windows 7) ONLY
- Microsoft Internet Explorer Version 7 and higher ONLY
- A Java Virtual Machine
- A connection to the internet (the faster the connection the better the experience)
Qwidget Mobile Browser Support
| Company |
Browser Name |
OS Name |
Devices |
Support |
| Apple |
Safari |
iOS 5.1, 4.2.1 |
iPod Touch (all generations), iPhone (all generations), iPad (all generations) |
Full Support |
| Google |
Android Default (third party Android browsers have not been tested) |
2 (Froyo), 2.3 (Gingerbread), 3 (Honeycomb), 4 (Ice Cream Sandwich) |
Various |
Limited Support |
| Research in Motion (RIM) |
Blackberry |
Blackberry 7.0 |
Various |
Limited Support |
| Microsoft |
Internet Explorer for Windows Phone |
Windows Phone 7.5 |
Various |
Not supported |
| Amazon |
Slik |
Kindle Fire Version 6.2.1 |
Kindle Fire |
Not supported |
| Amazon |
Kindle Basic Web |
Kindle |
Kindle version 3 and 4, Kindle Touch |
Not supported |
| Palm / HP |
WebOS Standard Browser |
WebOS 3.0.5 |
Various |
Not supported |
| Symbian |
Nokia Browser for Symbian |
Symbian |
Various |
Not tested at this time |
Key:
Full Support - The Qwidget works as expected.
Limited Support - There are minor issues with the qwidget on devices running this OS.
Not Supported - There are major issues with the qwidget on devices running this OS.
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