To let patrons search the Local and Global Knowledge Base (KB), your library can add on its web site a KB search box or a link to a KB search page. When patrons search either the Global KB or the Local KB, they see only records that have been approved for public access by the Local and Global KB editor(s).
Before patrons can search and see records in your local knowledge base, permission must be set by your group administrator in the QuestionPoint Administration module at Administration > Subscription Group > Settings > Knowledge Base. Click the Yes radio button for Make public for all internet users. Optional: Enter text in the Ownership Statement box that will appear at the bottom of any KB record viewed.
When setting the permission, note the ID for your group’s knowledge base—any institution that wishes to provide access to their patrons will need this ID for their html code (see instructions below).
You can try the search box and link below and get the information needed to add them to your site.
This search box lets you search the Global KB using search and results pages with English instructions and labels.
To include the search box on your library's web pages, customize the text in the following code as needed and add the code to each page on which you want the search box to appear. To do this, you should be familiar with editing HTML code or work with someone who is. The search box requires UTF-8 character encoding in order to function correctly.
<form method="post" target="_blank" name="entryform1"
action="http://www.questionpoint.org/crs/servlet/org.oclc.ask.AskPatronSearch">
Basic search of library knowledge base:<br/>
<input type="text" name="andk" maxlength="200" size="40">
<!-- Hidden name to point the form to the Global KB-->
<!-- Replace X with your QuestionPoint Group ID-->
<input type="hidden" name="kbids" value="X">
<!-- Hidden name to point the form to the Global KB-->
<!-- KB id is 1 for the Global KB -->
<input type="hidden" name="kbids" value="1">
<!-- Hidden name to set the language of the Form-->
<input type="hidden" name="language" value="1">
<input type="submit" value="Submit"><br/>
<a href="http://www.questionpoint.org/crs/servlet/org.oclc.home.BuildPage?show=advancedsearch&language=1" target="_blank">Advanced search</a>
</form>
If you want patrons to use the Local KB for search and results pages, add an additional hidden name=kbids line with the value equaling your QuestionPoint Group ID number.
<input type="hidden" name="kbids" value="449">
If you want patrons to use search and results pages with instructions and labels in a language other than English, change the language value in the code. The English language value (1) appears in two places. Replace it with the value for the language you want to use. Language values are shown below. Be sure that every page on which you add the search box uses the UTF-8 character set (charset=utf-8).
...
<input type="hidden" name="language" value="1">
...
show=advancedsearch&language=1" target="_blank">
...
This link lets you go to the Basic Search page and search the Global KB using search and results pages with English instructions and labels.
Search the library knowledge base
To include the link on your library's web pages, customize the text in the following code as needed and add the code to each page on which you want the link to appear. To do this, you should be familiar with editing HTML code or work with someone who is.
<a href="http://www.questionpoint.org/crs/servlet/org.oclc.home.BuildPage?show=searchkb&language=1" target="_blank">Search the library knowledge base</a>
If you want patrons to use search and results pages with instructions and labels in a language other than English, change the language value in the code. The English language value (1) appears in one place. Replace it with the value for the language you want to use. Language values are shown below.
show=searchkb&language=1" target="_blank">
| Language | Value |
|---|---|
| Chinese, simplified | 5 |
| Chinese, traditional | 4 |
| Dutch | 7 |
| English | 1 |
| French | 2 |
| German | 10 |
| Japanese | 6 |
| Korean | 12 |
| Portuguese | 13 |
| Slovenia | 8 |
| Spanish | 3 |
| Swedish | 9 |