Back
Next
Contents
Find
Print

Go to a KB search page

You can search KBs in two QuestionPoint modules:

Knowledge Base module

You can search KBs on either of two pages in the Knowledge Base module:

Basic Search

Do any one of the following to go to the Basic Search page:

  • Click the Knowledge Base link in the Knowledge Base Quick Links on the My QuestionPoint page.
  • Select Knowledge Base in the Select Service drop-down list at the top of any QuestionPoint page.
  • Click the Basic menu link under the Search tab in the Knowledge Base module.

Advanced Search

Do any one of the following to go to the Advanced Search page:

  • Click the Advanced Search link in the Knowledge Base Quick Links on the My QuestionPoint page.
  • Click the Advanced menu link under the Search tab in the Knowledge Base module.
  • Click the Advanced Search link on the Basic Search page.

Ask a Librarian module

To search KBs for an answer to a question:

  1. Go to the Full Question in the Ask a Librarian module.
  2. Click the Answer button to view the Answer Question page.
  3. Click the Search KB button.
    QuestionPoint displays the Basic Search page.
  4. Enter a basic search.
    Or, click the Advanced Search link to enter an advanced search.

Related topics



Comments? (Help us improve online help)