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Recall expert question

You can recall a question referred by your library to a subject-matter expert if you no longer want the expert to provide an answer.

To recall a question from an expert:

  1. Go to the Full Question.
  2. Click the Recall from E-mail link.
    QuestionPoint displays the Update Question page.
  3. Optional: Type your reason for recalling the question in the box provided.
  4. Click the Recall Question button.

QuestionPoint:

  • Changes the status of the question to "new."
  • Redisplays the Full Question.
  • Sends a message to the expert.


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