View my KB records

You can view all the records that you have added to a KB. You can view a record as soon as you add it to a KB.

To view your KB records:

1. Go to the Knowledge Base module.
2. Click the Add/Edit tab.
   QuestionPoint displays a blank Add New Record page.
3. Click the My Records menu link.
   QuestionPoint displays the Knowledge Base Browse Results page containing a list of the records that you have added to a KB.
   Note: The list does not include any records added automatically to the Global KB when you closed a question.
4. Click a link in the Question column to view a record.

Related topics

• Add Global KB records automatically
• Find a new KB record
• Can I edit my KB records?
• Search or browse KBs: contents of help
• Publish questions and answers: contents of help