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Add a KB record from a Full Question
To add a record to a KB from a Full Question page:
Select
Knowledge Base
in the
Move To
drop-down list and click the
arrow
.
QuestionPoint displays the Add New Record page.
Continue this procedure on that page.
Use the Add New Record page
Related topics
Use the Add New Record page
View the KB records for a question
Add KB records (overview)
Publish questions and answers: contents of help
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