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Optional fields: KB record

To make the record easier to search, you have the option to complete any of the following fields when you add a new KB record.

QuestionPoint automatically copies any available information for these fields when you add a KB record from a question list or a Full Question. Questions that have been referred to the Global Reference Network contain information for several of these fields.

You can modify the content of many of these fields if you edit an inactive record or update an active record.

Field Description
Category Category that you assign to the KB record; select one of these options in the drop-down list:
  • None (default)
  • Bibliography/Pathfinder
  • Community Information
  • FAQ
  • Ready Reference
  • Research

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Keywords Keywords or phrases that describe the question or answer; the recommended order of entry is most important first; individual keywords or phrases are separated with commas (,). QuestionPoint does not require the use of any specific controlled vocabulary.

(This field is diplayed once when a record is added and twice when a record is edited or updated. When a record is edited or updated, the first occurrence relates to the question, the second relates to the answer. Both fields can be modified when an inactive record is edited or an active record is updated.)

Date Requested Date on which the question was submitted by the patron; enter the date in mm/dd/yyyy format

(The content of this field cannot be modified when an inactive record is edited or an active record is updated.)

Subject General subject area of the question; select it in the drop-down list of subject areas based on the Library of Congress Classification. Map LC (LCC) to Dewey (DDC) Classification

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Subject Broad Class Specific subject area of the question, within the selected general subject area; select it in the drop-down list of subject areas based on the Library of Congress Classification. Map LC (LCC) to Dewey (DDC) Classification

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Geographic Code Geographic location that is a subject of the question; select it in the drop-down list of locations based on the MARC Code List for Geographic Areas (GAC)

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Reason Reason that the question was asked; select one of these options in the drop-down list:
  • Other (default)
  • None
  • Educational Assignment
  • Classroom Instruction
  • General Interest
  • Job Assignment

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Language of Question Language in which the question was asked; select it in the drop-down list

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Sources Checked Sources that were consulted for an answer but did not contain information used in the answer; separate individual sources with semicolons (;)

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Additional Sources Checked Additional sources that were consulted for an answer but did not contain information used in the answer; individual sources are separated by semicolons (;)

(This field is diplayed when a record is edited but not when a record is added. The content of this field can be modified when an inactive record is edited or an active record is updated.)

Required Update Date Future date on which the record should be examined by a KB editor because it contains time-sensitive information; enter the date in mm/dd/yyyy format

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Answer Date Date on which the answer was sent to the patron; enter the date in mm/dd/yyyy format

(The content of this field cannot be modified when an inactive record is edited or an active record is updated.)

Format Special materials format in which all or part of the answer was sent; select one of these options in the drop-down list:
  • No Special Format (default)
  • Art Work
  • Book
  • Braille
  • Computer File
  • Globe
  • Large print
  • Manuscript
  • Map
  • Microform
  • Motion Picture
  • Music
  • Newspaper or Magazine
  • Picture
  • Sound Recording
  • Video Recording

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Language of Answer Language in which the answer was sent; select a language in the drop-down list

(The content of this field can be modified when an inactive record is edited or an active record is updated.)

Editor Notes Brief description of changes made when a record is edited or updated. Editor Notes are required when an active record is updated and optional when an inactive record is edited.

QuestionPoint automatically adds the date and time to Editor Notes and lists the fields in an active record that an editor changed.

When the record is saved, QuestionPoint moves the notes to the Previous Editor Notes area. A link is provided for viewing previous notes in a separate window.

(The Editor Notes field is available when a record is edited or updated but not when a new record is added.)


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