Publish questions and answers in KBs: contents of help
Covers: Add, edit, and update KB records
Help areas
Click one of these links to view its related links below:
- Knowledge Bases (KBs): Introduction and setup
- Add (submit) KB records
- Edit and activate KB records
- Update active KB records
- Report problems or request removal
For additional information, see
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or browse KBs: contents of help.
Knowledge Bases (KBs): Introduction and setup
- What is a knowledge base (KB)?
- What is the Global KB?
- What is a local KB?
- What is the Knowledge Base module?
- Public access to KBs
- How do we set up our local KB?
- What is a KB editor?
Add (submit) KB records
Overview
- Add KB records (overview)
- Can my library add KB records?
- Can I add (submit) KB records?
- View my KB privileges
How do I
- Add KB records from a question list
- Add a KB record from a Full Question
- Add a KB record from an entry form
- Add Global KB record from local record
- Add Global KB records automatically
- Use the Add New Record page
- Use the Submit to KB Option page
- Complete a draft KB record
- Find a new KB record
- View the KB records for a question
- View my KB records
- Hotlink URLs in KB records
Related information
- Status options: new KB record
- Public access to KBs
- Parts of the Add New Record page
- Required fields: KB record
- Optional fields: KB record
- Citation fields: KB record
Edit and activate KB records
Overview
How do I
- Find KB records to edit and activate
- Find KB records by ID number
- Find a new KB record
- View the KB records for a question
- Edit and activate a new KB record
- Remove a KB record
- Unlock a KB record
- View my KB records
Related information
- Status options: new KB record
- Public access to KBs
- Required fields: KB record
- Optional fields: KB record
- Citation fields: KB record
- View KB record detail
Update active KB records
Overview
How do I
- Find active KB records to update
- Find KB records by ID number
- View the KB records for a question
- Update an active KB record
- Remove a KB record
- Unlock a KB record
- View my KB records
Related information
- View KB record detail
- Public access to KBs
- Required fields: KB record
- Optional fields: KB record
- Citation fields: KB record
Report problems or request removal
