What is the Knowledge Base module?
The Knowledge Base module is the QuestionPoint system area where knowledge bases are searched, browsed, viewed, and edited.
To go to the Knowledge Base module:
- Select Knowledge Base in the Select
Service drop-down list at the top of any QuestionPoint
page.
Or, click a link or enter a search in the Knowledge Base Quick Links on the My QuestionPoint page.
Related topics
- What is a knowledge base (KB)?
- What is the Global KB?
- What is a local KB?
- Publish questions and answers: contents of help
