Complete a draft KB
To return to a draft that you saved earlier so you can
add the record to a KB:
- Go to the Knowledge Base module.
- Click the Add/Edit tab.
displays a blank Add New Record page.
- Click the My Drafts menu link.
displays the My Drafts page that lists your draft records.
QuestionPoint indicates that the draft folder is empty, you have
no draft records to complete.
- Click the link for a draft in the Question column.
displays the Add New Record page for the draft.
this procedure on that page.
the Add New Record page
If you save a draft, you must add the record or save
the draft again within 14 days. If you do not, QuestionPoint deletes
the draft after 14 days.