To browse KBs on the Browse page in the Knowledge Base module:
QuestionPoint displays the Knowledge Base Browse Results page. View KB browse results
Records available when you browse
Librarians: If you have View or Add/Submit privileges for a KB, you can find records that have Active or Inactive status when you browse the KB. You cannot find records that have Review status or Delete Pending status.
KB Editors: If you have Edit or Edit/Delete privileges for a KB, you can find records that have any status when you browse the KB.
If no records are found
If no records are found by your KB browse, QuestionPoint displays the message "No questions or answers match your search conditions" on the Browse page.
The criteria values that you selected remain on the page.
To revise your browse:
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