To send an e-mail message to request clarification of
- Go to the Full Question.
- Click the Answer button to view the Answer
- Optional: To view all information about the
- Scroll to the bottom of the page to view it
in the same window.
- Or, click the Full Question View link to
view it in a separate window. Resize and position the window as
- Do one or more of the following to prepare your message:
- Include text
- Include scripts
- Attach files
- Click the Request Clarification button.
- Displays a confirmation message.
- Redisplays the Full Question with the clarification request
in the Question History.
- Changes the question status to "pending".
- Sends the clarification request in an e-mail message. The
message goes to the patron's e-mail address unless you
received the question from the Global Network and the referring
library specified that the answer go to the requestor only. In that
case, the referring library receives the message.