Find archived questions by Question ID

To find an archived question by its Question ID in the Service History:

1. Go to the Service History.
   QuestionPoint displays the Service History Search page.
2. Type or paste the ID in the Find ID box and click the arrow.

QuestionPoint displays the Service History: Full Question page if it finds the question.

If QuestionPoint does not find the question, verify the Question ID:

• If the ID is incorrect, repeat steps 1–2 using the correct ID.
• If the ID is correct, go to a question list that is not in the Service History and repeat step 2.
  If QuestionPoint still does not find the question, it is not available to your library.

Related topics

• When is a question archived in the Service History?
• Go to archived questions
• Browse all archived questions
• Browse archived questions by category
• Sort a question list