Send a message to a librarian (standard chat)

To send an instant message to a librarian who is currently monitoring chat:

1. Click the Librarians tab to view the Librarians Monitor.
2. Select the librarian:
   • If you have an open session with the librarian, click the name of the librarian in Instant Message Queue.
   • If you have no open session with the librarian, click the 1-person icon for the librarian in Chat Librarians Online.
3. Type your message in the message box and click Send.

End session

When you finish sending and viewing instant messages with a librarian, click End Session in Instant Message Session.

Related topics

• View a librarian's message (standard chat)
• Standard (HTML) chat: contents of help