Log off Chat (standard chat)

To log off Chat and stop monitoring chat requests:

1. End any chat sessions for which you are the primary librarian.
2. Click Logoff.
3. Click Close Window to close the Chat Window.
4. Return to the browser window containing your main QuestionPoint session.

Caution

If you close the Chat Window without clicking Logoff, you can log on to Chat again and click Logoff.

If you do not click Logoff:

• Patrons who request chat sessions see a message asking them to wait for a librarian even if no one else is monitoring chat.
• Any in-progress chat sessions for which you are the primary librarian remain open.
• You remain in the list of Chat Librarians Online that other librarians see.

If you click Logoff:

• QuestionPoint ends any in-progress chat sessions for which you are the primary librarian.
• If no one else from your library or chat coverage group is monitoring chat, patrons who request chat sessions see a message indicating that chat is not available.
• QuestionPoint removes you from the list of Chat Librarians Online that other librarians see.

Related topics

• Log on to Chat (standard chat)
• End a chat session (standard chat)
• Primary/additional librarians (standard chat)
• Standard (HTML) chat: contents of help