Why can't Librarians with View KB or Add/Submit access search by Question ID?

View KB and Add/Submit access limits the account holder search capabilities to keyword searches for viewing active "question/answer" pairs only. Question ID searches allow the Librarian to view all "question/answer" pairs regardless of status. A Librarian must have permissions to Edit KB or Edit/Delete KB to perform question ID searches.

If you wish to withhold the Edit KB or Edit/Delete KB capabilities for an account, set permissions to View KB or Add/Submit.