Reset a password
Use the Reset Password function to:
- Reset an account password to be the e-mail address associated
with the account, and
- Send that password and the account authorization to the e-mail
address associated with the account.
Institution administrator: You can do
this for any of your library's accounts.
Group administrator: You can do this
for any account for any library in your group, using either the
Institution or Subscription Group section of the Administration module.
To reset a password:
||Result or Note|
||Log on to QuestionPoint using your administrator authorization
||If the Administration module is not displayed, select Administration in the
Select Service drop-down list at the top of the screen.
||The system displays Create New Librarian Account. |
||Click Passwords below the Institution tab.
The Manage Passwords screen appears.
on Manage Passwords
||Under the Reset Password heading, select the account in
any of the drop-down lists:
- Authorization list,
in numerical order by authorization number (User ID).
- Name list, in alphabetical order by account
name (not by last name)
- E-mail list, in alphabetical order by e-mail
for an account using Find and Find Next|
||Click the button to the left of the drop-down list.
example, if you selected the account in the Name list, click the Name button.
|The system sends a message containing the account's authorization
and the reset password to the e-mail address associated with the
account. The reset password is the e-mail address associated with