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Activate and manage members of a virtual group or public subscription group

Note: You receive an e-mail message when an institution joins your group so you can activate its membership.

Procedure

To activate and manage members of a group:

	Action	Result or Note
1	Log on to QuestionPoint using your administrator authorization number.
2	Select Administration in the Select Service drop-down menu at the top of the page.	The system displays the Create New Librarian Account page of the Administration module.
3	Click the Virtual Groups tab.	The system displays the My Virtual Groups page.
4	Click the Member button for the group.	The system displays the Member Status Update page.
5	To view information about an institution, click the Member Info button for the institution. To activate or update the status of one or more institutions, go to the next step.	The system opens a separate Institution View window containing the information. You can view or print the information and close the window.
6	Check the box for one or more institutions for which you want to take a particular action.	For information about the available actions, see Member Status Update Actions.
7	Select the action in the Update Status drop-down list.
8	Click the Update Status button.	The system updates the approval status for each checked institution and sends an e-mail notification to each of them.
9	If you want to take a different action for one or more institutions, repeat steps 6–8.

You can take the following actions on the Member Status Update page to change the membership/approval status of members of your group.

Action	Membership/Approval Status that Results	Description
Activate	Active	The institution can participate in group activities.
Reject	Rejected	You or the institution must take additional action or provide additional information before you can activate the institution. By separate communication, notify the institution of the needed action or information.
Deactivate	Inactive	This is a temporary status. For example, the institution may have asked you to update its status to inactive so it temporarily stops receiving questions from members of the group. When the institution is ready to receive questions again, it should ask you to update the status to active.
Block	Blocked	You determined that membership in the group is not appropriate for the institution. Inform the institution of the reasons. While an institution is blocked, it cannot leave the group or try to join the group again.
Unblock	No status; removed from the Member Status Update page	You determined that membership is appropriate for a blocked institution. The institution can try again to join the group.