Group Administration

In the Administration module:

• Use the Subscription Group tab to set up and manage your subscription group's use of QuestionPoint. The Subscription Group tab is available for group administrator accounts only.
• Use the Cooperative Groups tab to join or create cooperative groups online.
• Use the Institution tab to set up and manage your library's use of QuestionPoint. For related help topics, see Institution Administration.

The following are Subscription Group and Cooperative Groups help topics:

Accounts

• Let an institution provide editors for your group's knowledge base
• Set up default account privileges
• What are account privileges?
• Can I create additional administrator accounts?

Announcements

• Provide staff announcements

Passwords

• E-mail a password and authorization
• Reset a password
• Search for an account using Find and Find Next
• Forgotten password

Settings

• Specify the profile approval method and required fields for your group
• Let institutions in your group refer questions to other institutions in your group
• Set up branding for your group's patron accounts and librarian accounts
• Add, change, or remove scripts

Reports

Reports have been moved: In March 2008, the reports covered by this glossary were moved from the Administration Module to My QuestionPoint (Home module) where they are located under the Reports tab. This glossary has not been revised yet to show the new location of the reports. However, the descriptions of reports and fields included in this glossary are still accurate.

• Glossary: QuestionPoint statistical reports

Cooperative groups

• Cooperative groups (overview)

Join cooperative groups

• Join a group
• Set up coverage for Web-form questions
• Set up cooperative chat coverage
• Leave a group
• Group Enrollment links, boxes and button
• Group entry on the Group Enrollment screen
• Membership/approval status in a group

Create cooperative groups

• Make a subscription group "public"
• Create a virtual group
• Activate and manage members of a virtual group or public subscription group
• Update or delete a virtual group
• Update or delete a public subscription group