General information – OCLC

OCLC Online Computer Library Center, Inc.
6565 Frantz Road
Dublin, Ohio   43017-3395 USA

Direct phone:  614-764-6000
Toll-free phone:  1-800-848-5878   (USA and Canada only)
FAX:  614-764-6096 

General information – Library of Congress

The Library of Congress
The Library of Congress
101 Independence Ave, SE
Washington, DC 20540

General Information
(202) 707-5000

More contact information

QuestionPoint support

For troubleshooting, contact your regional service provider, your first line of support. Or contact QuestionPoint support by sending the online support form or e-mailing

If you prefer, you may call OCLC to report problems with services.

USA and Canada 1-800-848-5800
Mexico +800-848-5800
International & local (central Ohio) 1-614-793-8682

Hours of OCLC phone support are:

Monday through Friday: 7:00 am to 9:00 pm U.S. Eastern Time<
Saturday: 8:00 am to 8:00 pm U.S. Eastern Time<

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