Nancy Huling < hulingn@u.washington.edu > has been Head of the Reference and Research Services Division in the University of Washington Libraries since 1993. The University of Washington Libraries joined the Library of Congress' Collaborative Digital Reference Service (CDRS) in 2000, as one of the first 16 libraries involved in Pilot Phase 2 and participated in the beta testing of QuestionPoint.  The University of Washington uses QuestionPoint for its major information and reference email service and is a member of the Washington State collaborative QuestionPoint group.  Since January 2002, the University of Washington has offered chat reference in collaboration with Cornell University using 24/7 Reference services.

Click to ask Nancy Huling a question.